Friday, March 25, 2011

Updated Patient Survey/WebView

We have added a few additional questions to our patient survey to help us have more details on how we can provide a good experience with our office. If there is an urgent complaint or inquiry, please don't hesitate to call the office manager. 

Don't forget to log in to your WebView! You may be able to save a call to our office and cut down on hold times by messaging our Medical Questions, Billing, or Records Departments. Online scheduling requests are quick and easy. All you have to do is put in your desired time, date, and appointment reason and we call you to let you know what appointments are open.

We are dedicated to providing quality patient care and look forward to seeing you at your next visit!

Tuesday, March 15, 2011

Online Payments/WebView

We have added a "Make a Payment" page to our website through PayPal. This is a convenient way to securely pay on your bill online if you can't come into the office or make a call. You do not have to have a PayPal account to make a payment and will not be required to make an account after making a payment. If you do have an account that's fine too!

The kick off for WebView is going well. If you haven't signed up for WebView yet and would like to, stop in to the office to get registered. It's a great way to view your medical records securely online and to communicate with us or make appointment requests.

For your convenience there is a WebView agreement form on our "Forms" page that you can print, fill out, and bring in to the office. We have to accept them in person due to privacy and security reasons. Anyone 18 years of age or older must sign up themselves.

Our office is excited to add new processes to improve your experience with us. Please give us a call if you have any questions.